Terms and Conditions
Website Information
We try to be as accurate as possible. We warrant that product descriptions on Richmedium Network content is accurate, complete and reliable. Prices and promotions are subject to change, and may vary based on product model. Despite our best efforts, rarely an item in our catalog may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you for instructions on the order.
Order payment
Generally, we’ll charge your card for an item when we confirm your order or you pay directly via momo transaction after you proceed to checkout. However, we may preauthorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. When you preorder with a debit card, we’ll debit your card when you place the preorder. For special delivery items, we’ll charge your card when you confirm a delivery time. For digital items, we’ll charge your card when you initiate the download of the product or the product is placed in your account and available for use.
Confirmation of Order
Richmedium Network order confirmation constitute our acceptance of your order and our offer to sell. In situations such as promotional offers, upon receipt of your order, we may place quantity or other limits on your order. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we impose, limit, or otherwise modify your order, we will notify you via sms or the e-mail address you provide to us. If an order or part of an order that we’ve already charged you for is cancelled, we will refund you fully.
Access
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.
Registration
You warrant that:
- The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
- You will notify us immediately of any changes to the Personal Information by contacting our Customer Service Representatives by e-mail, or call us on +233249577375.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
Indemnity
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
Our rights
We reserve the right to:
- modify or withdraw, temporarily or permanently any part of this website thereof with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
- change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
Recommendations
When you use our website, you’ll see that we offer you recommendations, showing products we think you might like and could perhaps miss when you’re browsing the site.
These are based on your past purchases, top sellers, ratings and recently-viewed products. We determine your interests and suggest new products you may like; additionally we compare your interests and buying habits with the interests and habits of other customers, to show you relevant products.
Your recommendations may change when you make a purchase and move around the site. You might like to add products that interest you to your wish list for future reference.